Project Goals

To redesign and scale Skedoc into a comprehensive healthcare app offering doctor search, telemedicine, appointment booking, and patient engagement. The goal was to create trustworthy healthcare experiences accessible on both web and mobile.

Challenges & Problems

• Users struggled with navigation and search filters in existing healthcare apps.

• Limited accessibility in telemedicine features.

• Lack of seamless booking and follow-up flows.

• Inconsistent user experience across web + mobile.

Solutions Provided

• UX Research: Conducted surveys and user feedback analysis to identify pain points in booking, telemedicine, and search usability.

• Design (Figma): Created simplified navigation, improved telemedicine UI, advanced doctor filters, and streamlined booking flows.

• Healthcare Dashboard: Designed for doctors and patients to manage appointments, prescriptions, and records.

Conclusion

Skedoc’s redesign improved healthcare accessibility by making doctor discovery and teleconsultations simple, fast, and trustworthy. The platform now offers a holistic healthcare journey, strengthening patient engagement.